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Viewing entries posted in January 2016

Moving beyond physical services through online community engagement

Posted by Gavin Mitchell on 27 January 2016 | 0 Comments

Many community service organisations, such as libraries and archives, have been working through a significant sea change as many of their customers seek more and more digital services. These customers are experiencing a new world on line through various social platforms like Facebook and are frustrated when they are offered a digital representation of traditional services.

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